With Judith’s 14+ years of experience in fintech, renewable energy, and IT services, she brings deep expertise in customer experience strategy and operational excellence. Backed by a Bachelor’s in Computer Science, a Master’s in Project Planning and Management, and certifications in ITIL® 4, PMP®, and SAFe Agile, she specializes in designing scalable support models, automating service workflows, and aligning teams to deliver measurable impact.

At Briscoe, she is passionate about helping organizations transform their customer operations into a competitive advantage.